My love for this place totally depends on the staff. Most of them are super nice, friendly, and efficient, and it's always a pleasure. But a few of the staff just stands around hitting on customers and being loud and obnoxious. Like super loud, all the time. Loud enough that it's hard to talk over them. It's ridiculous.
And the TVs are super distracting and always turned to something inane. No one goes to a coffee shot to watch Dr. Phil.
But, I can't completely hate any place with walls full of books and local art. Nerdy art at that! Drinks are good and prices are reasonable. But if there's a chance I'm going to have to shout to be heard over the staff, I'll go somewhere else.