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  • I'm a fan of the company- have gone out of my way to get my bras here for the past three years, despite the fact that they don't have as many locations as other shops. The service and product quality typically make it more than worth the extra effort. After my experience at this location though, I might stick to the online shop in the future. Ordered online during a sale and bought 3 bras for just under $93. Came in to exchange for correct sizing. Was helped by a polite lady, who then had difficulty ringing me up. Another associate stepped in to help, and declared that my "new" total was $93. When I asked them to double check that my credit had been applied, New Associate tried to imply that the price increase was due to my switching to another bra style with a higher price tag-- high enough to make me double the price? Staff seemed unsure how to exchange my purchase, or else were deliberately trying to return and re-charge me full price for my exchanged products (probably to meet a daily sales goal). It literally took around 15 minutes for me to be correctly cashed out. I'm not sure how that happens, and why I had to point out that it was not correct. Product is great. Staff can be great. But I get way less hassles ordering online. Sign up for their email newsletter for sale alerts and the occasional discount or panty freebie.
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