I love the veterinarian at this Banfield - I wish I could remember his name. We previously lived in Dayton, OH and used the Banfield there, and as a new pet-Mommy I didn't know that it wasn't normal to do a 400 dollar x-ray every time my poor pup had GI symptoms or UTI symptoms (several times). The vet here tries to save me money each time by treating her conservatively first. She recently had some back and hip pain, and instead of immediately doing an x-ray we tried some pain meds, anti-inflammatories, and rest. Wow! That actually worked and cost me less than 20 dollars! How naive I was in the past to think that all vets just wanted what was best for my pup - clearly some are just trying to clear out my bank account! That's why I love this vet so much, he gives our fur baby the best care without robbing us blind. Not all Banfields are of the same quality, but this review is for this specific Banfield, and the veterinarian that we've visited now 5 times in the last year. (I'll update with his name next time we go there but I couldn't find it listed online anywhere).