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  • Not wanting to drive an hour back home after going out I searched for a hotel in downtown or southside. Noting the positive reviews I selected the Hyatt House. Also, the price seemed pretty good relative to other higher end hotels in the area. Since I read about the $14 parking ahead of time on other reviews I just opted to park on the street. The hotel itself is pretty nice and my room was very large, modern and snazzy looking. Upon showering, I did notice some marks on the glass shower door as well as a piece of hair. I should have brought this up to management, but I was more concerned with getting ready to go out for a night on the town. My sleep was very good as my bed was comfy and the AC worked great. The next morning I went to the continental breakfast which I found to be decent and admittedly a fair step up from lower end hotels where I've stayed before. Linda, one of the staff working in the breakfast area was fabulous. She complimented me on my shirt showing her Steelers knowledge and pride and also went out of her way to get me cereal after they removed it due to closing time. If I could write a separate review about her I would. Digressing, my breakfast was between decent and okay. Since I was paying almost twice as much as I'd normally pay for a hotel I wanted to use the pool as I would then feel I truly got my money's worth. As I was walking towards the pool barefoot I noticed the floor was pretty dirty especially around the breakfast area. This may not have been unreasonable since there were a lot of people there, but still it made me wish I hadn't left my slippers in the car that was parked several blocks away. Upon arriving at the room where the pool was located I saw a sign that said closed for maintenance. I asked the reception how long they'd be closed and they said he had just started to work on it. So I never got to use the pool. All in all the hotel isn't bad. The location is great, room is large and comfy, and pricing is relatively good. However, I still think that for over $200 a night I should have access to all the facilities and my room should be spic and span clean, which admittedly I should have brought up to management. In any case, I could see myself staying here again but not without trying out the other hotels in the area first.
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