| rev:text
| - OK. I am not a connoisseur of Italian eateries, but I have been to enough Italian restaurants in my time to give a solid review. First, my friends and I made reservations for 7 pm on a Saturday evening 3 days in advance. We get to the restaurant at 6:55pm and the hostess gave us the pager gadget and says it will be a few minutes. Half an hour later, we still have not been seated yet. I wonder why we even bothered to make reservations. In my book, you make a reservation for a certain time and when that time comes, you get seated. that is the point of making a RESERVATION and the basic meaning of the word. This is a big NO NO in my book. That is either poor planning or mismanagement or both. If I am gonna spend some bills in a fancier style restaurant, I expect to be taken care of. that is what I am paying for and have no problem doing so. The silver lining ,if there is one, is that we weren't the only ones. there were numerous folks there having the same frustrations and issues with this topic and wishing to speak to the manager. Not a good sign. the waitress was nice enough and adequate though. the only issue I had with her is that we got our vinegar and oil for our bread, but guess what, no bread. only after 20 minutes and asking did we receive our bread. again, not what I expect from a purported higher class establishment. the food was adequate but not what I would call earth shattering. the calamari was tasty and the Rigatoni D was tasty and sauce was good. I have had better and worse. my friends all liked what they got from what they told me. Overall, mediocre experience at best.One thing I have learned over the years is that you can tell a lot about a place by the way they keep the bathrooms and I must say that was horrible and maybe the worst I have ever seen except for a few roadside gas stations in my days. It was an absolute mess with dirty paper towels, water, all over the floor and overall condition to be filthy. again, I hope they don't keep the kitchen like the do the restroom. I don't even want to think about that. Overall, not a horrible experience but not one for the books either. In my opinion, Carrabas easily matches and super cedes Maggianos overall for a much better eating experience and price. Oh, Almost forgot, I will give a 4 or 5 on the overall ambiance and feel of the restaurant. It was a comfortable and luxurious setting, and decorated nicely but unfortunately, the wrapping on the package was much better than the gift inside.
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