Like many other reviews, the experience depends A LOT on your server. The first time we went we had Frankie. He was incredible!!! Attentive, knowledgeable, and has a great personality. We returned a few weeks later and had the opposite experience. The hostess was rude (and a bit trashy) and the service was terrible. The food is great either way, but to give Zinc 5 stars, they need to have more consistency from their staff.