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  • After a few days of researching online to find a nice hotel with a fun pool area and decent pricing, for my upcoming 30th bday Vegas trip, I opted for Golden Nugget. I liked what I saw online (pics and video of the nice rooms and good square footage). I called a few hours ago to make my reservation. I was going to do the basic room (CARSON TOWER DELUXE) which was going to cost me $215 for 3 days in June, pretty good deal! But when I told the rep on the phone that I was celebrating my birthday, she told me about the much nicer and newly remodeled Rush Tower, and thought I might enjoy my stay there better. Much larger rooms, and when I looked at the room online, I loved the modern feel of the place. I agreed, even though it was about $100 more than the first room I was going to stay in. So my new total was going to be (with my AAA discount) $303.30 + tax she quoted me $312.39 (NEW RUSH TOWER DELUXE), figured I'd splurge a little more and waste an extra $100 on something a little nicer to treat myself. (I should have been concerned when she kept asking me to hold on cause she was having "computer problems" when I was confirming pricing with her. Maybe she didnt know how to add.) A few hours later I get an email confirmation stating I was going to be charged $342.73 (over $30 more than what she quoted me!) What the hell!? So I call back, talk to another rep and tell her I'm being overcharged. She rudely cut me off a few times and told me the lady must have calculated the tax wrong cause they're going to charge me the $342.73. This is almost $130 more than what I originally wanted to spend. For that price I can stay at Luxor (where I usually stay, but wanted to try something different!), AND get the spa suite at that price, with a hot tub in my room and a separate living room area too. So disappointing. Was really excited about staying here. Now I have to wait 1-2 weeks to get my $161 deposit back. I used to gamble at Golden Nugget, but now I'm not going to even set foot in that place. Now back to the drawing board!!! :(
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