I had my first visit today with Dr. Roginsky and arrived very early to my appointment by mistake (completely my fault) but ended up have to wait a while in the room as well. As soon as Dr. Roginsky came in she apologized for the delay. She is very sweet and made me feel super comfortable as a new patient. I set up a web portal through their online system while I was there and within a few hours after my appointment received a message on the portal from Dr. Roginsky to personally apologize again for the delay. Would definitely recommend Dr. Roginsky to anyone!!