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  • I have a total love hate relationship with Car2go. When I can actually find the car that I reserved, yippee. When I walk around with my mad face on because the car I reserved cannot be found, well, hell hath no fury and all that. Over all the service is fair. The GPS locater is generally spot on, blocks off or not working. Customer service is sorry for your trouble and loads up your account with free minutes but that doesn't make the bus ride home any faster or make you feel any better about cancelling an appointment last minute. There are only 300 cars in a city that totals over a million people, you do the math, the odds are poor that you'll score a ride. The car itself is utilitarian. Basic, easy to drive and meant to get you from point A to point B. You can try Point C but your butt and back won't thank you. There is a radio for your listening pleasure and an app. with pictures of trees. The worse you drive, the worse your trees look. I personally like to widdle my down to a fine point (joking). The car is small and handles accordingly, steering is OK. The space inside fits two adults comfortably. There is a small storage area behind the two front seats that fits a few bags but I wouldn't use this car for a major haul of any type. Overall, the service is a good idea but the company has to provide more cars and needs to get the reservation issues sorted. I recommend it if you're in a pinch but I wouldn't rely on Car2go for consistent, everyday service. Update 04/29/13 Still loads of problems. Car not where it's supposed to be, ages waiting for customer service to respond. When they do respond they are very confused about what to do. I can't deal with inefficiency on such a high level. Will be terminating my membership.
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