Usually I order pho for takeout since I walk from home, but today I sat at the bar and enjoyed my meal in-house. It was a slow Monday lunch hour and not busy. I ordered an appetizer of spinach and water chestnut dumplings in a lemongrass sauce that arrived in the proper amount of time. The dumpling was cooked perfectly and I liked the cream sauce except it needed more salt IMO. Unfortunately they did not have salt shakers avaliable, but I ate it anyway.
I also ordered a bowl of pho ga with a good portion of shredded chicken. It was piping hot and full of flavor. It did, however, take some time to arrive even though the restaurant was not busy. I agree with Jeff's review that the ratio of Thai basil to cilantro was heavy towards the cilantro. I prefer to toss the cilantro for the taste of the Thai basil which is more authentic and available in abundance with most all the pho places in CLT.
Tameerah waited one me and did a great job. Overall. I'm glad I stayed to eat. Oh yea, I still took home a big container of left over pho for the road.