UPDATE: Thru out all the times we've gone the past 3 years...the service was never top notch, but management was always friendly in which made up for it. We went back recently and the older lady who is usually head of management was not there that day. They have a younger fella heading up the management time to time now when she's out. He was extremely rude to speak with and acted like a jerk because of his authority. We asked him a question and he literally laughed in our face. The first time I met him not too long ago he was only hosting and bringing out food. Now that he's the substitute manager most likely due to family relations to the main manager --- seems his head is getting bigger than what he's skilled for. They've hired some younger folks as well to service (who all seem to be nervous and/or poorly trained --- of course it's management's fault). Thankfully the old central Dim Sum is back up with new ownership and we will gladly take our business elsewhere now. No matter how awesome food can be....bad service/management will ruin any appetite!