Once you get in their service area, the gentlemen working there are wonderful. But getting there is extremely difficult. First of all, it is difficult to get anyone to answer the phone. Second, difficult to get them to return your call. Valet service is horrible. They send many confirmations but won't specify a time and don't ever come when they say they will come. Very difficult to deal with this dealership. Only go there when you absolutely have to have service at a dealer. Otherwise, I recommend a private service station.