My dogs, they have cared for 3 over the last 10 years, all love/loved Dr. Nicky and Ashley. They are very caring and knowledgable. When 2 of our dogs were sick and dying they helped us with how to make end of life decisions and were more compassionate with us and our grief than I ever expected. They have great hours and getting an appointment is very easy and timely. We have never had any negative experiences. We trust them 100%!