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| - I tried to call to speak with a manager/owner before I posted this, but was told 'they' were busy. My question was, busy doing what??!! Maybe, they're the only 2 cooking? The location on WT Harris next to Cheddars, has the SLOWEST service I HAVE EVER EXPERIENCED IN MY LIFE!! I have been there about 5-6 times and tried to patronize them, but I will NEVER return there again! The place is ALWAYS empty...I mean each visit has never had more than 7-8 table occupied during the visit...so, why does it take 55 minutes to deliver a meal?! I MEAN 55 MINUTES!!! It is absolutely UNEXCEPTABLE SERVICE. The servers aren't too sharp and will disappear on you for a long period of time. I had to look for our server several times.
Make note...this restaurant will not be here long. There is no excuse for receiving a meal as long as it takes them. ESPECIALLY seeing that there is always JUST a HANDFUL, and I mean a HANDFUL of customers. I wanted to go back there and cook, that's how long we waited...and if you've been there, you would know I'm NOT exaggerating. This has been EVERY VISIT. What are you all doing back there???!!!
The reason why we returned so many times was because the food was tasty and wanted to patronize our people. But NOW...it's not worth it! This visit, Saturday, 2/20/16 we decided, while waiting for someone to come and come and come, that was our LAST VISIT to Rebecca's Taste of the South. And whoever cooked the mac and chez on 2/20, shame on you...it was horrible. The pasta was WAAAAY overcooked...it usually is nicely cooked and cheezy...the only cheese we tasted was on the top of the ramekin...I couldn't even eat it. SHAME on you for serving that mess! The that leg quarter?...Come on, what baby chick did you get that from? For the price, the portion should be much larger. I couldn't even share my experience with the hostess as she was somewhere chatting as most of the servers are...instead of checking on their tables and apologizing for the wait!
Good luck, Rebeccas...You need it! You all need to really assess your environment...you all are helping Cheddars with parking spaces...YOU sure don't need them. You might want to consider posting signs that the parking is for Rebecca's Taste of the South, just in case people decide to return. Also, assess why you have so few customers...Really, you couldn't handle more than 3 tables at a time with this SLLOOOOOWW SERVICE! Hire some cooks to help you out or teach those servers who aren't doing any to come back there and make a salad or something! ...You shouldn't have to wait more than 15 mins for a meal...and I've NEVER received my food in 25 mins or less at Rebecca's...NOT EVEN A SALAD!!! COME ON!...WHY WOULD IT TAKE LONG TO MAKE A SALAD FOR 2 PEOPLE AND YOU ONLY HAVE 15 CUSTOMERS IN THE RESTAURANT.
WHAT A SHAME. WE'VE HAD SLOOOOWW SERVICE EVEN IN THE MIDDLE OF THE AFTERNOON WITH 4 CUSTOMERS...THIS MAKES NO SENSE! I SPENT OVER $100, INCLUDING TIP ON MY LAST VISIT...AND I MEAN MY LAST.
I AGREE WITH DONNA P - DO NOT GO THERE - WARNING YOU....ESPECIALLY IF YOU ARE IN A RUSH!
Y'ALL NEED TO GET IT TOGETHER.
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