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  • Steer clear of this location! While I have no complaints with Papa Murphys food avoid this location at all costs. There are others close by that don't suffer from untrained staff and poor management. We ordered pizza this week and the person picking up the order was only given half of what we paid for by the' way too young to have a legal job' teen working behind the counter. When we called to inform them of their mistake they told us they'd save it for us to pick up another day instead of refunding the amount spent, even though other locations are capable of refunding. When I asked for a manager there was not one present and it would be a day or two before they had one available. I guess a 12 year old is left in charge when the manager doesn't feel like coming in. The idiot in charge proceeded to tell me that he was in charge but couldn't help me because he wasn't trained on how to do that. When I did finally get to speak to an adult on a different day I was I could get a few dollars off my next order or again pick up the old food another day. If I wanted to split the order over 2 days I would have. I ordered enough food for our family that night so leaving us with half a meal was a huge inconvenience for a busy family with kids. Your poor management and absence are not a customers fault and should be handled properly. You were not sympathetic to the issues you caused and trying to defend an employee's tactless choice of saying he can't do his job because you haven't trained him is inappropriate. On top of the terrible customer service, idiotic comments, and complete lack of management the pizza we did receive was messed with the wrong toppings and misshapen to the point that deformed lump they tried to pass off as stuffed pizza broke apart all over as it was cooking.
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