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  • compound fractured my tibia & fibula in march and they ambulanced my butt over to osborn. not my favorite experience in life but i have basically zero negative things to say about the quality of care or the facility. food was really good, nurses were super attentive, they even made my mom kind of feel OK about the whole thing which is a damn miracle. weird things: - i got a wheelchair and signed an agreement to rent it for a while. i wanted to return it so i called the place on my agreement, never got an answer. called them probably 10 more times. no answer. finally had a buddy of mine go to the listed address to drop it off and in the listed suite is now a sylvan learning center. goofy. - the ER doc, who saw me for maybe 30 minutes, is billing $4000 for "setting" my fracture (COME ON BRO!!!!!) - billing sucks. unsurprisingly they use a call center somewhere across the country. not the hospital's fault but people on the back end don't communicate with one another, so i've spent more than a few hours making sure everyone is doing their jobs. frustrating. overall, a clean and nice hospital. i hope i never go back.
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