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  • Only giving it one star because the gals who work in the office were very sweet and tried to be helpful. Having just moved here I needed a new place and thought I would give them a try. My first thought as I walk into the lobby is it doesn't seem very professionally set up. Seems cheaply decorated and it smells really weird...almost gross. I had a hard time with my stomach. It was later explained to me that it was the lens cutting smell. They tried Febreze but that just made it worse. I ended up going outside for fresh air. I had a 2:00 appointment. A man walked in after me and said he didn't have an appointment but he had been a patient for five years and had been recovering from eye surgery and needed a new prescription...they took him in before me. This didn't make me very happy, but --- along with the unprofessional vibe, the smell and being backed up - I stayed. Then I was called into the exam room. As I'm talking with the tech about what I'm looking for and she is getting ready to start some tests the doctor came in and told me I needed to move over. Didn't introduce himself and wasn't very friendly about it. The tech let him know I wasn't who he thought I was and he said "you need to move her out of here" and when she tried to move me to a particular room he very rudely said "I said you need to move her out there!" I thought, poor girl - this doctor is a jerk. So she sets me in a hallway and he brought a different patient into that room. I sat in the hallway and looked around and saw that the walls and counters and stuff were just awkward and out of place - it felt run down and not clean. They brought me back to the room and as I'm sitting there I see that there's a part of the counter that is missing. It doesn't feel clean, sanitary, organized...it just has an uncomfortable feel and by this time I've decided I don't want to go through with the exam and tell the tech. She thought it was her fault and I explained that it's not her, she just works there, it's the environment...it doesn't feel right and I want to leave. She told me to wait there and she would bring in the manager and I told her that talking to someone else wasn't going to change how I felt about the condition of the place or make me more comfortable...but she left me sitting there anyway. After about 30 seconds when they hadn't returned I just got up and left. I feel bad, But, there was no way I wanted to waste any more of my time or any of my money there.
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