The sushi here is outstanding and the sushi chefs know what they are doing. They prepare everything fresh, and the happy hour menu is a big plus.
Outside of the chefs, service is lousy. The host staff spends its time flirting with customers, and ignoring the common man, and they go out of their way to butter up to the more glitzy customers who dress for success, and if you dont fit their image of the Biltmore, you are out of luck.
Stick with sitting at the sushi bar and directly relating to the chefs, and you should have no problems