on August 17th, I schedule a re-delivery for August 19th and they are not on time. I called and asked, and they just answered me like it is not their business. I told them how about I go and pick my packages up at the post office, and I asked if my packages are still there or they are on their way, and they said they don't know. I continued asking if I cancel my re-delivery online today, and I am going to pick them up tomorrow, will my packages still be at the post office. Guess what they answered to my questions, "I don't know". What a horrible customer services! They cut me off right after and literally are not helpful at all.