Owners and servers were very friendly. The place is very popular so we gave it a try, many of our friends said it was their favorite restaurant. The food and price were average, there are 3 or 4 other Italian Restaurants I prefer over Piccolo's. The place is very small and loud, the servers were very pleasant and efficient, I think the kitchen has a problem, after we had our drinks and salad served it took 1 hour and 15 minutes to get our main course. I would give them another chance just because of the effort put in by the owners and staff.