We came here on a Saturday night. It was busy and we were told the wait would be 30 minutes, we decided to wait. The table was ready in about that amount of time and once we entered the dining room there were actually a huge percentage of empty tables (maybe 30%). Not sure why we were waiting then but perhaps it was a matter of quality control.
We ordered our food and got our meals about 5 minutes after ordering. The food was cold, fries were soft and portions were skimpier than usual. I almost feel like we got food that was sent back to the kitchen from a different table as the food was barely warm let alone hot. After we finished eating a table near us got their food, they happened to actually order at the same time we did so it basically confirmed or meals weren't made to order.
Only reason why I didn't give 1 star is because I've had better experiences at this location before so I'm hoping it was a one time fluke.