Disgusting.
That's the only word that comes to mind after walking front of store to back and seeing piles upon piles of clothing and items askew on every table, shelf and rack. I'd understand if it was 7pm on a Saturday (weekend) but this was Monday morning y'all, and the place looked like the pits! What the heck BR? You are a mess! An absolute mess. And you're consistently a mess.
I walked in today with the intent to buy a suit (40% your entire purchase... sign up for their emails) but I couldn't even shop the racks with crammed half on hangers, half off hangars pants and jackets. This place needs an iron fist. A store manager who can shape this thing up and restore BRs name as a Gap Inc brand. Someone would have to tell me they did a complete 180 for me to return.