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  • The food and service are very inconsistent. They would be four or five stars if they were as good as they obviously can be. The failed execution on a set expectation adds to the disappointment. My biggest complaint is how poorly the kitchen executes things that should be very, very basic. On one visit a colleague of mine found a barcode sticker in his caprese salad (see picture I have uploaded). How do they miss a sticker on a tomato when they 1) wash it, 2) slice it 3) plate it 4) send it out for service? On another visit, the kitchen forgot to add sliced apples and spicy pecans to my salad. This wasn't a special request that they be added, this was a standard menu item of theirs and they just didn't finish it before sending it out. Another colleague found in her tuna wonton appetizer a piece of string that was used to package the tuna. Drinks can take forever to arrive, even when the house is not particularly busy. And not just the complicated mixed drinks, things as easy as pouring wine and draft beer will wait on the slow bar. The setting is very pleasant, and I look forward to Burntwood increasing their quality controls.
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