These guys are the most outdated and technologically inept company I have seen in years. Although that wee company Amazon now allows drop shipments to post offices, Loomis returns the packages without notice BECAUSE it's a post office.
Their customer service hours are lacking and internally business reaction to them is non existent- like silos.
Management has clearly cocooned themselves so they never have to see the dismal organization they are running, no feedback opportunities present; no need to gauge their perfection - corporate hubris and arrogance extreme.
Only location for pickup, if you can catch it before it gets back is a single location in a city with over 1.25 million people.
Sooner or later companies this bad go the way of buggy whip makers and it can't happen soon enough