I've never been in the store before and went into use my $50 coupon. Jeff, the manager, served me and did an outstanding job. Even though I wasn't a big spender this day (just buying a couple of belts, shoes and ties), He took good care of me. When it was determined that they did not have the shoes that I liked in stock, he offered to order them and ship them to my house. He followed up by calling me at my house to verify that I had received my shoes a few days later and wanted to make sure that I was happy. Outstanding personal service! I will return.