I've never written a review on yelp before but after my experience yesterday at LA Fitness I felt obligated to. I primarily lift at this location as it is closest to my location. I've been a member for about two years.
First this gym is an older one of their facilities in need of an update and a good cleaning. Treadmills rattle as you run, additionally there are several out of order or broken cardio stations daily. The lockers in the locker room are unsafe as the locking mechanisms are broken or close to broken. So leaving your belongings is not an option.
Second the staff has gone downhill in the last few month or so. The front desk staff seems to not care at all. I've never used the trainers as I've had no need for one yet. The managerial staff is very complacent as all they want is you to sign up so they can never talk to you again.
Lastly, yesterday I was approached by a Manager (Tony, who I read in another review has been quite the terror) who decided it was necessary to berate me and my brother about our dead lifts. He failed to actually ask us to change what we were doing or how to improve it. Instead he proceeded to belittle us and say how what we were doing was to loud and we should know better. I told him it was difficult to place a dead lift down quietly which is reply was "I can do it". If he would have asked me to "please try and keep it down" most likely I would have been annoyed but would have attempted to make less noise. I've never felt more annoyed and upset at a place I pay for their facilities.