Went there for the first time ever. It's 5 minutes up the street from my job. Almost immediately, Evie started working on my fill-in. I showed her a picture of the nail style I wanted and she gave me options to choose from. During the process, she noticed that one of my nails needed a repair (the underlay had changed color from a prior visit) and she fixed it free of charge). She took her time doing my nails, she asked me how many coats of polish I wanted, and she made sure I was satisfied with her finished work before I paid! By far the best service and for a great price! I'll definitely be coming back!