I lived there for a little over two years in one of their studio apartments, from 2009 to 2011. I had a great experience. Their office staff was always changing accept for the manager Arlen who was there the entire time. Any issue I ever had got addressed immediately. I really have NO complaints with my stay. And you really can't beat the location, you can easily walk to 2 grocery stores(Fry's or Trader Joes) or the theater.
I really loved my stay here and have nothing but good things to say about the Biltmore Club.