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  • Don't fall in the same trap I did - please be mindful of this quasi broker/manager. I chose Joe to be my property manager based on his rating - 5 star. Before we started our collaboration I had asked him for one thing, i.e. to not overbill me on maintenance charges as I knew most of the people in the industry do. I told him I agreed with his 10% commission - significantly higher than the market. I specifically asked him to reach out to me with every invoice that was higher than $200. He agreed. A couple of months into the contract; he charges me $900 for "Touch-up paint throughout, including removal of nails & screws & patching holes. Removed all items left at house. Replaced toilet stoppers in 3 bathrooms. Replaced bathtub stopper in guest bath. Fixed broken door handle & toilet seats. Replaced lightbulbs." His man did not do any touch-ups on the walls for the simple reason that there were no holes. No painting was necessary since two weeks before Joe took over I had a handy man to all necessary repairs to have the house in great shape, something that Joe acknowledged when he first visited the house. His remark was that the house was in great condition and all it needs is a general cleaning. He told my wife he will remove all furniture left behind at no expense since his people will take it. When confronted about the outragous bill, his reaction was that there was more stuff left behind than he thought. This was after he inspected the entire house and saw the condition and everything inside. After numerous email exchanges, Joe decided that all three parties involved (me, him and his handy man) should shoulder the bill. I did not agree to his resolution, but since he had control over my finances that did not matter in the end. In addition, the cost to maintain the minimal landscaping at the house went from $150 (what he originally quoted to $300. I did not have the inclination to challenge him on that after experiencing his customer service. Please do not fall into the same trap I did and don't have this guy in charge of your finances. You will regret it at some point. Please do not fall into the same trap I did and don't have this guy in charge of your finances. You will regret it at some point. After numerous email exchanges, Joe decided that all three parties involved (me, him and his handy man) should shoulder the bill. I did not agree to his resolution, but since he had control over my finances that did not matter in the end. Please do not fall into the same trap I did and don't have this guy in charge of your finances. You will regret it at some point.
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