You can't give a place 1 star if you only went to one person.. I've walked in without an appointment 4 times and each person kept on getting better and better.. there's a guy named matt who works slow and really gets into your back.. When he was done, he gave me tips and suggested exercises to help with my back.. then I had breanna.. The BEST RMT I have ever had in my life.. If you like hard massaged where the person digs their thumbs on your back and puts tons of deep pressure on your back you need to see her.. I can't stress enough how amazing she was.. Although her hands were tired, she still gave me an extra 10 minute massage.. she is the absolute best