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  • I went to this nail "spa" this morning because of all the wonderful reviews I've seen. I was severely disappointed. When I hear the word spa I have an expectation of a certain relaxing type atmosphere. This was not the case here by any means. My initial impression when I walked in the door and saw the cluttered semi-chaos going on was that I felt like I walked into a pseudo sweat shop work place. I felt rushed to pick a color and get to my service table. I'm not sure my tech even told me her name at any point. If she did I couldn't hear her over all the noise. Now onto the actual service... I came in for an acrylic fill since my usual place was booked up for the next 2 weeks. I will tell you right off that I like my nails super short. I work with my hands all day and cannot have them in the way, and use the acrylic to avoid ripping which can scrape my patients. The very first thing she did when she used the tool to shorten my nails was skin my finger. That HURT! I let it go though because I get it, they're short. So on we go. Then she gets to the hard file, and almost immediately I get to say " I think I'm bleeding on your file" she had filled right on the already raw skin and now in bleeding everywhere. She felt really bad, and immediately put some unknown blue substance on it which stung like hell. I have no idea what it was and to a bigger point, what if I was allergic? There was no warning or discussion. I touched through the rest of my service. The polish job is shabby with polish left on my skin. All in all it was a horrible experience and I would never return. I want to give her leeway because of how short I keep my nails, but no one has ever injured me this badly before. The manager was told of the injury, who offered me a whole $1 back on my service cost. I could tell her cared a lot ( heavy sarcasm). My advice is to skip this place. There are plenty of other places around. This is not a spa. It looks and feel just like every other low cost nail strip mall location.
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