My experience with Floors, etc was excellent in every way. I think I visited just about every flooring store in Vegas over several months while shopping for carpet to redo my entire house. I was nervous because of the anticipated cost of the project and concern about finding a unique and eye-catching carpet for a dramatic staircase and balcony.
Trina took the time to learn what I wanted and then scoured the carpet companies to find a match. She was patient and very helpful with samples. There was no pressure and she gave a lot fo good advice on how to do the project.
After making a selection, the next worry was installation because the pattern I chose was bold with an intricate repeat pattern. To complicate things, it was going into a staircase and balcony walkway (catwalk) that changed direction several times. Antonio and his installation crew were steady and deliberate as they matched the pattern seamlessly. They worked hard and did an ultra-professional installation. When done, they replaced all the furniture and cleaned up after themselves perfectly.
One more comment about Antonio and his crew: they involved me in decisions and they accommodated my requests without hesitation.
I could not be more pleased with the professionalism and quality of the work. Floors, etc is first class in every way.