This place is all over the map. I came on (what I assume to be) a pretty busy night. Overall, I felt the staff members to being extremely cold and negligent in taking orders or offering assistance while I tried to find an area where I could either grab a drink or order dinner. It just didn't seem acceptable to make a patron wait for as long as I had to order/enter my name for a reservation. The food may have redeemed this place in most areas, but it just barely made even. By the way, the salmon was incredibly crispy and a bit medium rare which I loved but the Brussel sprouts (which I were told were crispy and roasted, tasted more like bagged and boiled). The final part was the value for the cost. I'll add that while I was told my Caesar salad was an additional charge of replacing the Italian salad, I didn't expect it would be $14 additionally! Four drinks and two entrees is steep at $180.00 especially for this nutmeg state gal. I might be back, but only convenience.