Not that you have a choice. My Kia broke down under warranty, had it towed in on Monday at 8AM. No loaner car. They said they ordered the part and will have it back on Tuesday. When I called them on Tuesday afternoon they said they ordered the wrong part and it would be Wednesday. I said whatever, I'll rent a car, please change the oil and rotate the tires while it's there. Called on Wednesday saying it was done, got there, they forgot to rotate the tires or change the oil. Like pay attention.