I'm comparing this rating to other Pizza Pizza franchises. Of course it's not going to be the best pizza you've ever had, but the slice that I was served looked like it had been sitting there all day. I was there around 6pm and it didn't look like any of the slices were fresh, especially considering it was dinnertime. Also, I don't expect it to be the height of cleanliness but absolutely none of the tables had been wiped. No napkins available. Needless to say, I won't be returning.