The girls who thread eyebrows here are absolutely AMAZING! I've never had a bad experience with threading here.
However, I had a TERRIBLE experience with the Lash Plus lashes and will never be getting them done here again. They weren't applied very well (you could see the glue along my lash line) and half of them fell out within a day. I was never given after care instructions nor really told how to care for them at all. The esthetician just told me not to use oil based makeup or face wash. The day after I had these eyelashes applied, I called the salon to see if I could have them fixed. The esthetician said that she couldn't get me an appointment until Tuesday (it was Saturday). I called the Whitehall location and the esthetician there said that she could see me right away. When I got to the Whitehall location, I was told that ALL of the lashes would have to be removed and I'd have to get them completely redone. Instead, I just had them all removed.
I sent an email to management and was pleased that they responded; however, the owner, who said that he would be calling me, never did. I would've liked for the tip that I gave to the esthetician at the East Blvd location to be transferred to the esthetician who helped me at the Whitehall location. I'm sad to say I'm disappointed with the service I received from the salon.