I have mixed feelings about this store. I am a Northside resident and want to support local business but the customer service here is very poor. I usually buy 2-40# bags of dog food at a time and am offered help to my car about 50% of the time. The store is very dirty and the staff do not seem friendly or healthy--maybe the cat dander is activating their allergies?!? I understand others appreciate the kittens and cats roaming free, but I have gotten home to realize the dog food bags have teeth marks and puncture holes in them. I give them 2 stars for the buying program another customer mentioned, buy 12 bags get the 13th free. Overall, this store is disappointing.