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  • While I am excited that there is a new, lone standing Forever 21 nearby, I have never experienced such consistently rude employees. I haven't been shopping for new clothes in awhile and since Forever 21 is such a great deal, I was ready to buy a several items. While shopping upstairs, there was an extremely huffy worker who very audibly would huff and mumble and even stare as I shopped through the item. I felt like I couldn't touch a thing!! She was following every shopper in the section, and would automatically fix something someone had just browsed at with an audible "are you kidding me?" Granted, I understand the struggles that come along with working in retail having done it myself for a few years. I get that it gets old when the store gets destroyed. But I can guarantee you nothing was thrown or severely out of place. And certainly nothing warranted her obnoxious attitude. After Lady Huffs-A-Lot, I was greeted by a lady who offered me a bag very courteously. She was the one exception to the awfulness I experienced here. In the dressing room, the girl that was helping me could not be bothered to say more than the bare minimum of words. I would say thank you, and nothing. I would say I still have two in here I'm deciding on and she would look at me and walk away. I get not everyone is a Chatty Cathy, but has no one taught these employees common courtesy in customer service? Same issue at the register. The cashier barely looked up. I separated items, jewelry from clothing and then clothing from hangers. I did get a mumbled "thanks" so that's something? Thanks for the reminder of why I prefer to shop online.
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