| rev:text
| - Hair is so much more than just a look: It can be a reflection and reinforcement of who you are. I entered Poza salon on Wednesday 01/10/18 for a consultation which seemed reassuring but I found it to be a little odd that I was told that the results of my hair will be told to me at a later time over the phone. Jessi had mentioned to me not to worry that she cut a piece of my hair and will take care of it at a later time when free. I received a call later on that day claiming that my hair took it very well and not knowing any better I set an appointment for Saturday for 2:00 pm with Jessi. On Saturday 01/13/18 I came in to Poza Salon with ideas of change. I wanted a haircut along with a dye. My ideas came from the internet and I had many pictures to show for examples. I accepted the fact that in order for the change that I wanted, they would have to bleach my beautiful natural hair to get what I want. My hair is a dark brown almost black. My hair was bleached and once it was colored with the pigment. It was a disaster. Jessi apologized and she said she's was not sure what happened. Jessi had mentioned that it was really bad and the only way to fix it was to go dark again. I spent over 5hrs in Poza salon for such a disappointment. I was so furious, that I expressed how I felt for a quick moment but then I couldn't speak any longer do to myself trying to compose all my anger inside of me. It was after closing time and I was told I couldn't leave with my hair looking like that, that it would have to be changed back to a darker color. When asked what color, I didn't have words, I told Jessi that this was not what I wanted. She apologized and choose a color for me, claiming that I would look nice with that color. I left Poza salon with a shower cap on and hair dye still on my head. Once I went home an hour later I removed the hair dye from my hair to see that I still had spots of grey, gold, yellow, white and brown, it was disgusting. Jessi had mentioned that she was sorry and should make everything better but honestly I took my phone and took a picture of the back of my head where I had asked for a certain design and it was not what I asked for , she shaved way to high towards the top of my head. How upsetting, I honestly cried. Jessi was very apologetic, I do appreciate that she acknowledged her mistake. But this is the worst experience I have ever had in my life. To top it off there is now large amounts of strands of hair falling out from my head when I brush my hair. Please if you do not know how to do the work don't experiment on someone's hair for practice.
Thank you for reading.
Sincerely,
Alison Garcia
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)