Of course living in phoenix having no a/c is probably the worst thing that can happen to a person; fortunately Easy Air is around. I called on a Tuesday evening and was able to get a technician out the next morning to take a look at the air conditioner. Our condensate line was clogged and the system was iced up. Within about an hour and a half my air conditioner was back up and running and working better than ever. It's been a week since they were here and I haven't had any other issues. The tech also did a maintenance on the system as a courtesy to us. Hopefully we won't need any other service, but if and when we do Easy Air will be on speed dial!!