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  • I was excited to try this place out on recommendation of a friend who lives in the area. Went and asked about the "spa pedicure" that was listed at $27. I confirmed the price with the woman that greeted me and she said~ yes $27 spa pedicure. The price was compatible to prices at other salons I'd been to, so I went for it. Keeping in mind I was a new walk in client, I wasn't sure what to expect but was hopeful. First off the massage chair was having issues. The woman was kind enough to fiddle with it a few times & get it to work, which was awesome. The actual pedicure itself was good. Nothing spectacular, but good. I was pleased, at the time being. The girl doing the pedicure barely said a word to me, but that's totally ok as I was relaxed and enjoying the pampering. Now I'd had spa pedicures before at the price range of $25-$30 and they included the usual foot treatments, polish, paraffin.... All in the spa pedicure. Since there usually isn't a breakdown of the service on the price list, you assume you're getting what you pay for right? Well I was clearly wrong.... Instead of $27 plus Tax for the spa pedicure ($30.51) it somehow came to $42.75. Clearly I was confused at the price, only to be told EXTRAS COST EXTRA. Ummm what extras? And why wasn't I told IN ADVANCE that this particular portion was an extra, so I had the option of agreeing to it, or saying no thanks. That's what bothers me, that they did NOT give me an option, nor did they even tell me prior to starting and even during... That it would be an additional cost. That made me feel SCAMMED big time!!!! I told the woman I'd only agreed to the $27 spa pedicure and even asked her the price before starting. That this extra cost wasn't something I agreed to. She stood there silent waiting for me to pay, so not like I had a choice obviously. I left very annoyed and despite the actual pedicure itself being good, I'd NEVER go back again!!!! BAD CUSTOMER SERVICE not telling a new client, that was obviously unfamiliar with services at this salon!!! All it would have taken, was to let me know in advance that this (particular service) was at an additional cost. That's not too much to ask at all!! Shame I had to give a one star rating, I'd prefer no stars if that was an option!!! Still fuming.... Definitely will stick to my usual place!!!!
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