About: http://data.yelp.com/Review/id/U23J1LzYdHPLxT0j35d6Pw

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About: http://data.yelp.com/Review/id/U23J1LzYdHPLxT0j35d6Pw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-10-04 00:00:00 (xsd:dateTime)
itemReviewed	Monster Pool Company
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	This company builds beautiful pools but their customer service leaves much to be desired ( in other words their customer service sucks). I was having minor issues with my pool so I called the builder since my pool is still under warranty, the owner told me he would come by around 12 and didn't show up till 5, he said he was going to check the chemistry which results I never saw and said the pool needed to be drained and he would send Randy to drain it ( Randy is awesome by the way ). 2 e mails, 3 calls and seven days later with a nasty attitude he tells me that he never said anything about draining the pool and that the cost to drain the pool is $150. Mr Parr, I don't mind paying for what ever work you need to do but don't tell your customers you are going to do something and fail to deliver. Then he tells me at another time that he is showing up at around 4 pm and his arrival time was 6:30 and once again with a nasty attitude tells me I need to replace my filter cartridges, I'm sorry but isn't the equipment still under warranty? I called Hayward and within 2 days my filter cartridges were replaced. Beautiful pool, horrible customer service. After my pool was completed I recommended him to 3 of my neighbors who also had their pools built by monster pools so I expected a little gratitude and better service and I got the short end of the stick. They build a very nice pool but their customer service isn't good at all. I still have about a year and a half left on the warranty, I'll follow up to see if their service improves.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Gaill

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