The food is tasty. I'd have to say I used to be a big fan of their idli and sambar, however, their standards have slipped a bit in the last little while. i ordered the chilly idli and I expected it to be more spicy as per its name. Unfortunately, the sauce seemed more sweet and reminded me of tomato sauce.
Luckily, I ordered the paneer masala dosa which helped with my craving for spice.
My biggest pet peeve is the service. The staff are nice but it doesn't seem like you can ever get their attention and getting napkins is a struggle. This becomes a real issue during buffet hours when you're trying to get a dosa as the wait staff are MIA.
My partner ordered the masala tea and it was very good... we ended up ordering two, and that too on top of my mango lassi. I do wish they'd bring back the beeda they used to make. It used to be the perfect finish to the meal.