This place is no frills, it's clean and they know what they are doing. I know others posted that the techs don't talk during mani/pedis, but I don't care. I like that they do a good gel manicure that lasts. This is the sister to Alexus nail bar which has a totally different vibe. So if you want great conversation go there. Also, I do agree that the little old lady receptionist should not do nails when they are busy. She talks on the phone the entire time and leaves you stranded. She is the owners mother and doesn't want to turn people away. Just make sure you tell her "no thanks" and save yourself the irritation.