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  • We were in the area and looking for a last minute dinner so we took the kids despite the low rating of this location. The food was tasty as the chain usually is but the rest of the problems as described in the reviews here were correct. We waited with 2 other groups at the unattended hostess stand for a solid 5 minutes before a harried waiter came over and seated us all in one trip. Another full 5 minutes before anyone arrived to take a drink order and disappeared. Restaurant was less than 25% full and clearly they had staffing issues. We ordered a few appetizers, four entrees and a bottle of wine (mostly because it didn't seem future drink service would be very reliable). After placing our order the appetizers showed up almost immediately, maybe 3 or 4 minutes. Great I thought! However, then the entrees showed up less than 30 seconds later! No joke. Less than 5 minutes after ordering and all in a 30 second window everything we ordered was delivered. No dinner plates, just the app plates. No flatware. Hunted down the flatware ourselves, used the little app plates and made the best of it. Some really good tasting food as usual but the staffing and service issues???? Wow.
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