Attn: Manager of the Service Dept.
This Yelp review is in regards to my Service Advisor, Tim Swan and my recent experience at Larry Miller. Tim is always so courteous to me. He keeps me informed of my issues and always makes sure I'm treated in a timely manner. My last experience, 2 weeks ago, picking up my car for warranty work, Tim was not there and I relied on the other advisor to get my car. I stated my concerns on my survey but wanted to let you know that my experience was not in any way Tim's fault.
Thank you...