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  • Note that I didn't actually eat at Canoe but this is my experience making a reservation for Winterlicious 2018. Canoe may be the one restaurant that I constantly get raving recommendations on their exquisite food, but unfortunately my first encounter with them was extremely unpleasant. I called to make a reservation, and was content if I couldn't get a table because I know how popular Canoe is. However the receptionist on the phone was either unprofessional, unhelpful, or hates her job. It was like pulling teeth when I tried to get information from her, and she did not sounded like she cared or tried to offer any solutions to solve a problem. I also didn't get a reservation at another Winterlicious restaurant, but the receptionist there was welcoming, made sure I was informed, and tried to provide a solution to my problem. It seems like people that visit Canoe during their usual occasions receive great services, and not so much when it comes to Winterlicious/Summerlicious. If that is the case, Canoe, you would be much better off not participating in these events and save the time of your customers from going through these horrible experiences. If my first encounter with a restaurant already leaves such a bad taste afterwards, I am very reserved on whether I would be visiting this place at all, regardless of how exquisite their food is.
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