I first called to get a quote for a backyard party and the lady I spoke to was extremely patient with me and all of my questions which exposed my naïveté in planning this event. She made some suggestions but more important,y listened to my needs. She explained every charge including the set up and take down of the equipment. The 2 gentlemen that delivered the tables and chairs were prompt and called to narrow down the 4 hour window they had given me for delivery. While setting up we all had input into where everything should be. They were so polite and courteous in dealing with me and my family. For the pick up after the event they did not require me to be there and called me to let me know they were there to pick up the tables and chairs. Their quote was the most reasonable of all I had gotten. I would definitely use this company again because I was so very pleased.