Oh how I love Pandora! Every time I come into a Pandora store, with of course the exception of one location (see 'Complete Cockups' list)... oh wait, make that two! Yorkdale is horrible as well but I don't have a review on them yet.
Okay so apart from those two locations, I've always have a pleasant experience and my shopping experience at STC Pandora was no different.
I've shopped at this location a few times and the customer service is always fantastic. On this particular day, because of an early morning appointment, I arrived at the mall before it opened. I walked around window shopping for a bit and then plunked myself down in front of Pandora to eagerly await the arrival of the Pandora employee (visualize: puppy waiting at the front door for it's master to come home).
Knowing how busy Pandora stores can get during the day, this was probably the most ideal time to come! I was the only customer in the store (granted, that lasted only seconds!) and I was in and out in no time with a new bracelet and charm!
This time, I opted for the smooth leather (triple wrap) bracelet in black. The coloured smooth leather bracelets seem to have almost a metallic finish to them and the brown leather one doesn't look like it was 'finished' at all. It's strange... and it isn't a one-off, I've seen it at other stores too... the brown leather one is just shoddy looking. Anyway, I'm extremely happy with my purchase and the customer service I received from this store.