Went here for my birthday with a reservation for 12 people. The process of booking was stressful since they reiterated many times that they would not seat us unless we had 75% of the party present. The day of several friends were stuck in traffic delays so I was freaking out but they ended up seating my 3 friends that arrived early anyways so unnecessary stress was caused for nothing???
Food wise I ordered the butchers daughter pizza from the regular menu and the salmon eggs Benedict from the brunch menu. Would not recommend the pizza - lotta dough, not enough toppings. The eggs Benedict was salty but a good enough meal. The presentation of the food is nice! My friend ordered an eggs florentine and it came in its own little skillet. Overall food was decent. And if you dine in then you can purchase a $10 game wristband for $5.
Now onto the games! The games are cheap and the prizes are fun but the selection is too small to enjoy spending more than an hour or two here tops. To play games you purchase a wristband. Game credits are placed on it and you tap a machine with your wristband to play. There are some kinks with this since some machines were wonky when tapped which led to tapping twice and paying twice for the game by accident! This actually happened several times with my friends. I do like that we have e-tickets on the wristband but you do lose that thrill of holding a hundred tickets. :) They have a VR where you move around in (friend described it like an obstacle course almost). May try it next time, $24/per person.
TLDR: food is decent, dine in for discounted $5 game wristband from $10. Games cheap but small selection. Reservation process is stressful.
I prefer Dave and buster more for the games but I do like the food here and the downtown location is convenient.